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How to Diagnose and Fix Error Code 701-2022

Outlook error 701 is one of the most serious issues that can occur when opening or sending emails, downloading attachments, and other similar activities. Occasionally, the error notice is accompanied by the state of being down.

This issue might be caused by a variety of factors, including wrong settings in your Outlook account, a slow internet connection, or faulty network settings, among others. In some circumstances, we have discovered that the cause of this difficulty is a fault with the firewall configuration.

Solutions to Fix Outlook Error 701

Some of the most efficient methods for resolving this error from your Outlook account are described in depth in this section. You have the option of following one or all of the solutions provided below.

Solution 1: Check the Network Connection

Because Outlook is most likely to display an offline status as a result of network connectivity issues, it is recommended that you follow this solution in advance. If you are using cellular data, make sure that the amount of data you are utilizing is sufficient to support MS Outlook.

You should, on the other hand, try to switch to a different network if you are utilizing a Wi-Fi connection if the problem continues. Additionally, check to see if the Microsoft Outlook servers are down or undergoing maintenance.

Solution 2: Reset Outlook Settings

To see whether you can fix the problem, you can try resetting Outlook to its default settings, which is detailed below.

On Windows

  • Open Control Panel and type ‘mail’ into the search bar at the top of the screen.
  • Select the Microsoft Outlook version that you are currently using and then click ‘Show Profiles’ under ‘Profiles.’
  • Save the profile by giving it a name and pressing the ‘OK’ button.
  • Fill out the form with your username and password information, and then wait for Outlook to connect to the server.
  • Enter your Windows password and then click the ‘Finish’ button to save your new profile to your computer’s memory.
  • Select your new Outlook profile by clicking the ‘Always use this profile’ link, then click the ‘OK’ button.

On Mac OS

  • To view the list of installed applications, select the ‘Finder’ icon and then double-click the ‘Application’ folder.
  • Select MS Outlook by using the ‘Ctrl’ key on the keyboard.
  • From the menu, select ‘Show Package Contents’ and then double-click on the word ‘Contents.’
  • Select the Outlook Profile Manager from the drop-down option that appears after selecting ‘Shared Support.’
  • Create a new profile by clicking the ‘Create a new profile’ link, entering a name, then pressing the ‘OK’ button.
  • Select it from the ‘Set the default profile’ drop-down menu and make it your default account.
  • Open Outlook and go to the ‘Tools’ menu, then ‘Accounts,’ which is the last option.
  • Select your new account and test it to check if it is functioning properly or not..

Solution 3: Repair PST Files

If you have corrupted PST files on your computer, Outlook may display error number 701. a. As a result, you must repair these files in order to resolve the problem. You can accomplish this by following the procedures outlined below:

  • Select Start from the menu bar and type ‘CMD’ into the search bar.
  • Using the right-click context menu, pick ‘Run as administrator‘ from the list of results for Command Prompt in the search.
  • The System File Checker utility is launched by typing’sfc /scannow’ into the Command Prompt and pressing the ‘Enter’ key.
  • The application analyses your computer and repairs any corrupted PST files that may have been stored there.
  • If you are unable to access your Outlook account once the programme has completed its operation, open a web browser and try again.

Solution 4: Reset Network Settings

In order to reset your network settings, you must first reset the TCP/IP protocol. In the following stages, we will explain how to reset the TCP/IP and clear DNS information on your computer:

  • Go to the Start menu and type ‘CMD’ into the search box to launch the command prompt.
  • Using the context menu, right-click on Command Prompt in the search results and choose the ‘Run as administrator’ option from the context menu.
  • Enter the command ‘nets Winsock reset’ into the Command Prompt and press the ‘Enter’ key to have it executed.
  • Then, at the Command Prompt, type ‘ipconfig /release’ and ‘ipconfig /flushness’ one after the other, in that order.
  • You can now log into your Outlook account from a web browser.
  • If you receive error 701 and are unable to log into your Outlook account, proceed to the next procedure.

Solution 5: Run the Network Troubleshooter

The following steps will guide you through the process of using the network troubleshooter to diagnose network connectivity issues:

  • To launch the network troubleshooter, go to the Start menu, put ‘Network troubleshooter’ into the search area, and hit ‘Enter’ to start the repair tool.
  • The Windows Network Diagnostic box appears, displaying the problem that has been found in the network that you are now connected to.
  • To exit the troubleshooter and try to launch Outlook in a web browser, click the ‘Close’ button on the toolbar.

Solution 6: Configure the Firewall

A firewall is software that can prevent certain programme and applications from running on your computer in order to keep it safe. As a result, disable the Firewall in order to determine whether it was interfering with Outlook.

  • Enter the word ‘Firewall’ into the Windows search bar and hit the ‘Enter’ key.
  • In order to switch off the Windows Firewall if it is enabled on your computer, click the ‘Turn Firewall On or Off’ option.
  • Now access your Outlook account to confirm that you aren’t seeing any issues.

Solution 7: Uninstall and Reinstall MS Outlook

  • To access the Control Panel, go to the Start menu and type ‘control panel’ into the search box, then click ‘Enter.’
  • On the Control Panel window, select ‘Add/Remove Programs’ from the drop-down menu.
  • After that, scroll down the list of installed applications until you find Microsoft Outlook.
  • Click the ‘Remove’ option and then follow the on-screen directions to uninstall Outlook from your computer.
  • If you have successfully uninstalled Outlook, you should restart your computer if requested.
  • Now go to the Google Play Store and search for MS Outlook, then hit the ‘Install’ option to download it.
  • Test whether the issue 701 recurs after reinstalling Outlook to determine if the problem has been resolved.


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