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Dymo Printing Blank Labels [Solved]

Dymo Printing Blank Labels After Windows Update” is what we can observe in this example.

Many users reported that Dymo was printing blank labels after the Windows upgrade, but fortunately, there is a quick cure for this problem.
You may be able to quickly remedy the issue by discovering and uninstalling the infringing software update.
The update can also be disabled until the problem is resolved, which is another method for avoiding this error.
It is possible to rapidly resolve the problem with your Dymo Letra Tag printer by updating your Windows operating system.
Following the installation of the Windows 10 March update, it appears that Dymo printers are encountering difficulties printing blank labels.

The following is a link to their website where you may read more about the problem:

We are sorry to inform you that printing from our most recent DYMO software versions on Windows 10 PCs is presently experiencing some difficulties, which we regret. To certify that the team is working to remedy the issue, we recommend that you download DYMO Label Software version 8.5.4 to serve as a workaround.

According to the company’s website, Microsoft has acknowledged the issues caused by the new update and has stated that they are working on a permanent solution as soon as possible.

Additionally, it’s possible that if you try to print using Dymo now, you’ll see a blue screen with the error APC INDEX MISMATCH if you do so right after this upgrade.

Continue reading because we’ll walk you through the particular steps you’ll need to take to resolve the Dymo printing blank labels issue you’re experiencing.

What should I do if my Dymo printer prints blank labels?

Remove the update

  • Open the Settings menu and select Update & Security from the drop-down menu.
  • Navigate to the Windows Update page and select View update history from the drop-down menu that appears.
  • Select Uninstall updates from the drop-down menu that appears now.
  • Then select the Microsoft Windows Security Update (KB5000802) from the list of available updates.
  • Then, from the drop-down selection that appears, pick Uninstall.
  • Restart your computer after selecting Yes from the drop-down menu.

According to a large number of users, the update KB5000802 was the primary cause of Dymo creating blank labels after a Windows Software, however the problem was resolved after the update was uninstalled from the system.

Put Windows Update on hold

  • Configuration can be found under the Start menu.
  • To access Windows Update, go to the Update & Security submenu and select it.
  • Under the Pause updates section, you have the option of selecting a seven-day period.
  • If you prefer, you can go to Advanced settings and select a date from the drop-down menu in the Pause updates section to designate when updates will resume.

Keep in mind that you should utilize this approach after you have removed the KB5000802 in order to prevent Windows from installing it once more.

Updates must be installed

  • To see whether there are any updates available, go to Windows Update and choose Check for updates.
  • From the drop-down menu, select View optional updates to display them.
  • Select one of the following options from the list:
  • KB5000802 for Windows 10 2004/20H2 & Windows Server 2004/20H2
  • KB5000808 for Windows 10 1909 & Windows Server 1909
  • KB5000822 for Windows 10 1809 & Windows Server 2019
  • KB5000809 for Windows 10 1803 & Windows Server 1803
  • After you’ve finished installing this update, restart your device and try the printer again.
  • Check to determine if the Dymo is still producing blank labels after the proper updates have been applied.

Unfortunately, some Windows updates can cause these problems, but with the appropriate information, you can identify a workaround that will assist you in resolving the problem.


I sincerely hope you find this information to be useful. If you have any questions or comments, please use the form below to communicate with us.

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